Stanley and Simmons International Pty Ltd, trading as ZELKOVA CONSULTING recognise the importance of protecting the privacy of personally identifiable information collected about any of our clients. For the purposes of this Privacy Statement, the word client and or customer includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and services.
We are bound by the National Privacy Principles in the Privacy Act 1988 (Cth) in relation to the handling of personal information.
We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us – in the event we have used a third party, we will always notify you accordingly (examples include press releases etc). We may automatically collect personal information by collecting and tracking the unique device identifier of the devices you use to access our services.
Use of Information
We usually collect personal information such as your name, address, telephone number, and in some instances, your financial details (if you place an order with us for example). When you are online, we collect information regarding the pages within our network, which you visit, and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.
We use your information to provide our services (which on digital platforms may include the display of personalised content and advertising) to you, to fulfill administrative functions associated with these services, for example billing, credit and account management, to enter into contracts with you or third parties and for marketing and client relationship purposes. Where your personal information is contained within an advertisement, which we publish for you (this is for clients we act for and on behalf of, under separate contract), we may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions of the initial publication. Where your personal information is contained in a user generated post or in a communication to a post on any of our social media pages, such as facebook, we may publish your name to identify you as the author of the comment/correspondence if we choose to publish your comment/correspondence in any media.
We may disclose your personal information in order to comply with Australian or foreign law.
Use by Third Parties
ZELKOVA CONSULTING may disclose your information to its service providers (including technical infrastructure providers) and contractors (including payment agencies, such as PayPal) from time to time but only to help us to provide, improve and market our goods and services. If we do any of these, we generally require the third parties to protect your information at least to the same degree that we do.
Use of Aggregate Data
We may collect and use certain non-personal information (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise our goods and services (which on digital platforms may include the display of personalised content and advertising) including our Web pages for your computer. We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.
ZELKOVA CONSULTING may use personally identifiable information in aggregate form to improve our goods and services including our Web site and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by ZELKOVA CONSULTING but never provided to others as a summary report for marketing, advertising or research purposes.
ZELKOVA CONSULTING strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use an electronic security measure, including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secured.
Access to Personal Information
You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. In the event you wish to access any data held by you, we shall provide you within 30 days of the initial request, a quote for costs payable by you as compensation to us for retrieving the data.
To request access please contact our admin.
Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While ZELKOVA CONSULTING strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in an open forum, such as facebook.
Online Links to Third Party and Co-Branded Sites
ZELKOVA CONSULTING may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.
What else you should know about privacy on the Internet Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.
Please contact our admin area to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.
Attention:- Privacy Statement firstname.lastname@example.org